Restaurant Closes after Neighbors Complain of Smell !

Odours can cause complaints A gentle complaint from neighbors due to cooking fume odors can grow to an unmanageable problem.

Odor is something highly subjective and complaints from the neighbors due to cooking fume odors are never good for business. In a worst case scenario, the landlord or authorities become involved inevitably forcing the restaurant to close.

All due to a little smell.

However, odors are a difficult field due to the lack of good benchmarks or instrument for detecting/measuring it. This means that authorities often is forced to make an assessment based on a subjective perception of smell. A certain smell may be allowed to occur, but it is always on a case-by-case basis depending on the intensity, duration, frequency, time of day and more. If authorities believe that the smell is unacceptable they may demand action.

Problems with smell will not go away by itself as long as the activity is the same. Fortunately, there are steps to take, e.g. ozone treatment, in order to eliminate or at least limit the problem.

A bureaucratic term may be “interference” or “nuisance”, but we are essentially talking about “smell”. In the first place, the complaints are turned to the property owner and/or restaurant owner (they usually have a shared responsibility). If the complainants are ignored, the next instance is usually the authorities.

Therefore, it is important to take a number of factors into account during the design phase:

  • Are there residents in the vicinity of the restaurant?
  • Where is the exhaust air released from the kitchen?
  • Type of cooking?

Do not hesitate to ask for our assistance!